A Nurtur Group Company A Nurtur Group Company

FAQs

Do you have a question not answered here?

Please contact our team and we’ll do our best to help you.

Yes, our City Studios all come with a fully equipped kitchen with all the pots, pans, crockery and cutlery you’ll need to cook up a storm!

Your kitchen also includes a fridge freezer, oven, induction hob, microwave, kettle and toaster.

Yes, we have a number of larger, accessible rooms that are situated close to the lifts.

Please let us know during booking if you require an accessible room.

Yes, of course! Our shared spaces are offered first-come-first-served; however, if you’d like to book our meeting room with AV facilities, please contact our site team to make a reservation.

Absolutely! Simply use your apartment number and our address when placing any orders. Please ensure you include the name that matches our booking records for any deliveries.

Please collect your parcel from reception within 24 hours of delivery notification.

Please note that we are unable to accept delivery of large parcels – this is due to lack of storage.

We are also unable to accept food deliveries of any kind due to health and safety regulations.

There is a bus stop directly outside City Studios with buses operating every 5 minutes, taking you into the heart of Preston.

Alternatively, the bus and train stations can be walked to in under 15 minutes at less than a mile from City Studios.

Convenience stores

There are a number of convenience stores within a 2-minute walk of City Studios, including a Tesco Express on Moor Lane.

Supermarkets

There are larger supermarkets nearby, including Iceland on North Road which is a 7-minute walk.

Takeaways

Being close to the UCLan campus means there is a wide range of tasty takeaways around, including on Moor Lane! You can also order from your favourite delivery service, which all operate in Preston!

Gym

PureGym Preston is next door to City Studios.

Post Office

The nearest post office is 0.3 miles away, on Plungington Rd – a walk of under 10 minutes.

Chemist/Pharmacy

Another 50 metres further along Plungington Road, you’ll find the closest chemist.

Our smart-24-hour service means that we can offer some flexibility on the time you can check in to City Studios.

Arrival and check-in information will be provided to you at the point of booking confirmation – if you have not yet received this information or you have any questions about your arrival, please contact our team who will be happy to help.

Check-in is from 2 pm.

Check-out is by 10 am.

No – luxurious bedding and towels are included in your studio for all our guests, whether you’re staying for a night or you’re with us for longer.

You can bring your own bedding if you prefer, but this won’t be included in our weekly cleans (if you’re staying with us for longer).

For stays longer than 7 nights, we offer weekly servicing.

A more regular service can be offered for an additional fee.

While we don’t have a restaurant onsite, we offer a variety of breakfast foods and drinks in the shared spaces within the historic Unicorn section of the building.

Of course, every apartment has a fully equipped kitchen and there are multiple convenience stores and supermarkets close by for stocking up on breakfast and evening essentials.

While there isn’t a gym onsite at City Studios, we are situated next door to a PureGym.

PureGym is a large, ‘no-contract’ gym offering excellent value on single-day or multi-day passes.

If you have any specific requirements, or if you’d like to be situated near a friend or colleague, let our team know and we will do our very best to accommodate your requests.

We request that you do not bring any kitchen appliances with you for your longer stay at City Studios.

Our kitchens are fully-equipped with tested and approved appliances, including an oven, microwave, induction hob, kettle, and toaster.

Unfortunately, guests are unable to register City Studios, Preston as their permanent residential address.

But you can still arrange deliveries of small parcels and post if you’re staying for a bit longer – simply use your apartment number and our address when placing any orders.

Please ensure you include the name on the delivery that matches our booking records.

Of course! Please get in touch with our sales team if you would like to take a look around.

If you’re unable to make it to Preston for a viewing, we would be happy to arrange a live video tour for you (subject to availability).

Please note: For non-standard rooms, viewings and video tours will only be possible when those rooms are vacant.

Please refer to our cancellation policy.

Unfortunately, group bookings for stag or hen parties are not accepted at City Studios, Preston.

If such bookings are made, they are non-refundable and we reserve the right to automatically cancel such bookings without prior contact.

If you have a smart phone with RFID technology, then you absolutely can.

We will email you your digital key the day before you arrive, which will allow you to unlock all the doors and lifts in the building that you’re able to access.

If you’d prefer a physical key card, then you can request one at the front desk when it is manned, or email us at stay@city-studios.com and we will arrange for a key card to be put in your room prior to your late arrival.

It may be possible to offer you an early check-in time. We recommend making this request well in advance so we can try to ensure your apartment is ready for you.

Please contact our team if you expect to arrive earlier than the allocated check-in time; if your apartment is ready for you, we’ll be happy for you to enjoy it early.

We have a limited number of parking spaces for guests onsite. These are operated on a first-come-first-served basis – you can request an onsite parking space at the point of booking.

Additionally, there is plenty of on-street parking nearby as well as private car parks.

Regrettably, City Studios can’t accept pets at the moment (apart from assistance dogs).