A Nurtur Group Company A Nurtur Group Company

Accessibility

City Studios welcomes people with disabilities and has developed this access statement to address some of the issues disabled people may face. Recognition has been given to include guests with impairments, which could include – mobility, sight, hearing, learning disabilities or any hidden impairment.

We aim to ensure all employees, guest and others who use the accommodation are treated equally and according to their needs.

Pre-arrival

The closest bus stop is located on Garstang Road infront of Canterbury Hall Student Accommodation approx 50m from the residence. The nearest train station is Preston Station which is approximately 1 mile from the property.

Arrival

City Studios main entrance is located on North St. There is a dropped kerb and access ramp for level access. Upon entry to the accommodation step free access is available to the reception and all parts of the residence including all bedrooms via the two guest lifts.

Our reception staff are on site 0900-2300. Our security team are on site 23-00-0900 and can be contacted on 07761 636735 should you require any assistance.

Reception

The reception is staffed from, 0900 – 2300 and our Security team on are on site 23-00-0900. The reception desk has areas which are suitable for standing guests as well as a section to suit a guest in a wheelchair.

The registration card can be printed in large print if required.

Public areas

All floors of the accommodation are accessible by lift, Lower Ground to 3rd Floor.
The lifts have audible enunciation, tactile buttons and a mirror at the rear. For guest safety, the lifts also include CCTV cameras.

Public WC

An accessible toilet is located on the 1st floor of the main building. It is fitted with grab rails and alarm.

General

Every effort will be made to ensure you have a comfortable visit. If you have any special requirements which are not listed above, do not hesitate to contact us.

For guests staying in the accommodation, we will ensure you are fully aware of any emergency procedures and your requirements are taken into account.

Fire Safety, Accessibility and PEEPs

Instructions on what to do in case of fire, and the evacuation route to the Assembly Point from your room, is available on the back of your studio door. The reception team will also be happy to provide you with further information on the building’s fire safety systems.

Please notify the reception team prior to your booking if you have any access requirements or specific needs to ensure our property is suitable for your stay, including any assistance you might need to evacuate the building in case of fire. At the point of booking or prior to your arrival, please confirm your requirements or specific needs by sending an email to stay@city-studios.com. Where needed, our site team will prepare a PEEP (Personal Emergency Evacuation Plan) with you upon Check In, which will be made available for you and all City Studios fire wardens. Please therefore ensure you go to reception upon Check In to discuss your PEEP with a member of the team.

 

City Studios

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